Frequently Asked Questions
- What is a VPS Server?
A virtual private server (VPS) is created through the process of virtualization, by which a virtual replica of a physical server is created. A VPS is like having access to your own personal server with an allocated number of resources and choice of a pre-installed operating system. It is an isolated microsystem based on a shared server. Since a VPS is self contained, you have full control of your server setup and are responsible for all updates and security. You can also choose to opt for our managed service.
- What is the general delivery time?
Generally we will deliver the virtual server in few minutes after we verified your payment, however sometimes it might take longer if we have a large volume of orders. In addition, we do the activation manually not to overload the hostnodes and avoid fraud.
- Do you provide free trial?
Unfortunately we do not offer free trial for our VPS since their prices are very cheap.
- How do I request more IPs?
Extra IP addresses can be requested from the Client area on the VPS management page. The cost is $2.00/mo in North America, $2.50 in Europe and $3.00 in Asia/Africa/Oceania and South America. We have to process additional IP orders manually, above 3 IPs you need to open a ticket and provide a valid justification for requesting IP. We will send you an email when your new IP is assigned within 24 hours.
- What operating system templates do you offer?
CentOS 6 x86_64, CentOS 7 x86_64, Debian 8.0 x86_64, Ubuntu 14.04 x86_64, Ubuntu 16.04 x86_64, Windows 2008 R2, Windows 2012 R2, Debian 9.4 x86_64, Ubuntu 18.04 x86_64, Windows 2016,
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